Awards for Heddon's Gate Hotel

Fair Booking

FairBooking aims to provide the best deal for the customer, the business and the destination. By making a booking with a FairBooking property or through a FairBooking website you are guaranteed the best rates on-line and the revenue stays within the local economy. In addition, FairBooking businesses donate for every direct booking they receive to an approved good cause that supports environmental and community schemes.

Additional information on this classification scheme is available here.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • Route from the parking area to the entrance:
    • YesHas steps and no ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesLounge
    • YesBar
  • YesGood contrast between the floor and wall
  • YesGuest information available in large print (14pt and over)

Bedrooms

  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedroom with non-allergenic bedding available
  • YesBedroom without fitted carpets available
  • Bathrooms available with:
    • YesSeparate shower unit
    • YesBath with shower
    • YesBath
  • YesSeparate shower unit with support handrails available
  • YesBath with support handrails available

Entrance

  • YesSteps to the main entrance
    • 1
      Number of steps to entrance
  • YesEntrance well lit
  • YesBell at main entrance

Dining

  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesLow potassium
    • YesLow sodium
    • YesNut free
    • YesAdditive free
    • YesVegetarian
    • YesVegan

General

  • YesProprietors/staff available 24-hours
  • YesEmergency evacuation procedures for guests with disabilities