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Cosmopolitan Hoteladd to shortlist

  • AA 3 Star Hotel
  • Self-assessed Accessibility Information

Hotel with 89 rooms £49-£139 prpn

AA 3 STAR Hotel

Cosmopolitan Hotel

Cosmopolitan Hotel

Contact

2 Lower Briggate,
Leeds,
LS1 4AE

Address

2 Lower Briggate,
Leeds,
LS1 4AE

Details

The Cosmopolitan Hotel is situated in the heart of Leeds City Centre. Although one of the oldest hotels in Leeds our bedrooms and public areas are modern and contemporary and cater for the today’s traveler whether on business or for leisure.

We offer a personal service with unique bedrooms that differ in size and shape but all offer modern facilities that will ensure you have an enjoyable stay with us. We don’t offer just another hotel bedroom that is the same wherever you go in the Country; we offer a warm friendly service with a unique bedroom product.

All of our 89 bedrooms offer free view television, free Wi-Fi, bathrobes as standard Monday to Thursday, discounted parking and a modern restaurant and bar where you can simply watch the hustle and bustle of the City from comfy surroundings while enjoying a cappuccino or perhaps a cocktail.

The Cosmopolitan Hotel has been constantly upgraded and refurbished with modern decor and facilities to keep pace with the modern traveler.

Located just a short walk from Leeds Central Station in the heart of Leeds' business and shopping area, the hotel is ideally suited to both business and leisure travelers.

The Cosmopolitan restaurant and bar has offer a range of dishes serving food from 7.00am till 10.00pm and we have an extensive wine selection, many served by the glass alongside our usual drinks selection and popular cocktail list.

With large windows that open so you really feel like you are watching the world go by, the restaurant and bar is the place to see and be seen in Leeds City centre. You can just chill and let us wait upon you.

The hotel has three function rooms catering for up to 120 delegates and with private bar facilities.

Children welcomeTelephoneTelevisionTea/coffee making in bedroomsLicenced (table or bar)Special diets availableLaundry/valet serviceNight porterPassenger liftIroning facilitiesConference facilitiesSnacks/afternoon teaDisabled facilitiesCentral heatingLaundry facilitiesElectric shaver pointsTelevision availableRestaurant open to non-residentsVisa/Mastercard/Switch acceptedDogs/pets accepted by arrangementVegetarian diet availableAmerican Express acceptedDesignated smoking areaWiFi or internet accessAir conditioningCoach parties welcomedSingle sex groups welcomedEvening mealsHairdryerHigh chairs availableCots availableStaff fluent in Polish

Additional Languages – Polish & Latvian. Cycle storage available. Children welcome from any age.

Reviews

    Young Couple Steve
    Manchester, United Kingdom
    06 May 2014
    Rated as 1 out of 5

    “Short and thoroughly disappointing visit.”

    Hotel had no working lift and the(apparently) only available room in the entire hotel was on the third floor. Parking was advertised as free, however the receptionist denied all knowledge of this and insisted we bring her proof of the website claiming it was free(when we found this she then insisted we go and print it out) before agreeing to validate our parking as advertised and not just reduce it.

    The room was dirty and the bath had a massive stain, however when we spoke to the manager(a difficult man to pin down as he claimed he was too busy to speak to us) explaining this on top of our other issues he simply replied with a cold 'and so the list grows longer'.

    We were shocked to encounter a manager in the hospitality industry with such little sympathy for guests. When quizzed about the broken lift (three flights of stairs were extremely inconvenient due to my girlfriend's chronic back condition) he initially asked if she knew about the condition prior to going there as if she was supposed to know the lift was broken before arriving! He then coldly pointed out that any elderly people staying at the hotel would be in the same boat as her with her condition.

    When we asked him what he could do for us as for a £90 room this was totally unacceptable he simply offered us a full refund if we decided to check out and leave. The final insult was being told they would not even pay for our parking up to that point, and that had we stayed the parking would only have been validated up till 9am meaning a check-out time before then.

    The result of all this? A non-refundable £7 parking charge, and a stressful and upsetting evening searching for another hotel in Leeds; this time with staff aware of basic customer service, care, and politeness. Extremely disappointing.

    Rated as 1 out of 5 Rated as 1 out of 5 Rated as 1 out of 5 Rated as 4 out of 5 Rated as 1 out of 5
    Report abuse: Contact helpdesk@nvg.net

    Location

    Directions

    Plan route to Cosmopolitan Hotel using Google mapsPlan route using Google maps

    Map reference: SE 302332  Lat: 53.79453 Long: -1.54251

    By Road:
    The M621 is 0.5 miles. Exit M621 at jct 3, keep in right-hand lane, follow road round until road splits into 4 lanes, keep right, turn left at lights, Asda House is on the left. Turn left at the traffic lights. Over the bridge turn left. The hotel is opposite on the right. Parking bay opposite hotel for drop off only. Car park is recommended at 'Q' Park 150m further along on the left hand side.

    Public Transport:
    From station turn right and follow Boar Lane to McDonalds. Opposite McDonalds turn right into Lower Briggate. Hotel is at bottom of road on right.

    Facilities

    • Children welcomeChildren welcome
    • TelephoneTelephone
    • TelevisionTelevision
    • Tea/coffee making in bedroomsTea/coffee making in bedrooms
    • Licenced (table or bar)Licenced (table or bar)
    • Special diets availableSpecial diets available
    • Laundry/valet serviceLaundry/valet service
    • Night porterNight porter
    • Passenger liftPassenger lift
    • Ironing facilitiesIroning facilities
    • Conference facilitiesConference facilities
    • Snacks/afternoon teaSnacks/afternoon tea
    • Disabled facilitiesDisabled facilities
    • Central heatingCentral heating
    • Laundry facilitiesLaundry facilities
    • Electric shaver pointsElectric shaver points
    • Television availableTelevision available
    • Restaurant open to non-residentsRestaurant open to non-residents
    • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
    • Dogs/pets accepted by arrangementDogs/pets accepted by arrangement
    • Vegetarian diet availableVegetarian diet available
    • American Express acceptedAmerican Express accepted
    • Designated smoking areaDesignated smoking area
    • WiFi or internet accessWiFi or internet access
    • Air conditioningAir conditioning
    • Coach parties welcomedCoach parties welcomed
    • Single sex groups welcomedSingle sex groups welcomed
    • Evening mealsEvening meals
    • HairdryerHairdryer
    • High chairs availableHigh chairs available
    • Cots availableCots available
    • Staff fluent in PolishStaff fluent in Polish

    Additional Languages – Polish & Latvian. Cycle storage available. Children welcome from any age.

    Self-Assessed Accessibility Details

    Parking

    • YesDrop-off point for guests outside entrance
    • Route from the parking area to the entrance:
      • YesHas a ramp

    Public Areas

    • Level access (no steps/thresholds) or access by ramp or lift to:
      • YesEntrance to reception
      • YesPublic toilet
      • YesLounge
      • YesBar
    • YesGood contrast between the floor and wall
    • YesLift equipped with raised floor numbers or braille numbers or letters
    • YesClear surfaces such as glass doors have contrast markings
    • YesBaby changing facilities

    Bedrooms

    • YesBedroom furniture can be re-arranged if requested by guest
    • YesBedroom with non-allergenic bedding available
    • YesBedroom without fitted carpets available
    • Bathrooms available with:
      • YesBath with shower
      • YesBath
      • YesWet room
    • YesBath with support handrails available
    • YesBathroom with emergency call system available
    • YesBedrooms available with emergency call systems such as vibrating pads (if fire alarm is activated)
    • YesBedrooms available with emergency call systems such as flashing lights (if fire alarm is activated)
    • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
    • YesBedrooms available with separate, private or shared bathrooms suitable for guests who use a wheelchair
    • YesBathrooms available that have been specially adapted for wheelchair users

    Entrance

    • YesEntrance well lit
    • YesBell at main entrance

    Dining

    • YesLevel access (no steps/thresholds) or access by ramp or lift
    • YesGood contrast between the floor and walls
    • Meals for guests with special dietary requirements can be provided:
      • YesSugar free (diabetic)
      • YesGluten free (coeliac)
      • YesLactose free (dairy free)
      • YesNut free
      • YesVegetarian
      • YesVegan

    General

    • YesProprietors/staff available 24-hours
    • YesEmergency evacuation procedures for guests with disabilities
    • YesStaff have had disability awareness training